Smoky Mountain Service Management

SERVICES FOR

VACATION RENTAL OWNERS

WE'RE YOUR BOOTS ON THE GROUND

We provide an All-Inclusive service program, so that less time is spent searching for an array of providers and more time is spent with your guests. Our services are free from hidden fees and there are no upfront costs!  Essentially we are your boots on the ground.  Allowing you to break free from the chains of the traditional Rental Management Company.  You will no longer have to worry about who will take care of my property if I choose to rent if myself.

 

 

Cabin & Condo CLEANING

VACATION RENTAL CLEANING SERVICES

We provide you and your guests with a quality cabin or condo cleaning each and every stay.  We follow-up with a detailed inspection to ensure your guest's have a satisfactory experience.

 

Our service program saves you time and money.  There are no set-up fees, long-term commitments, or linen charges.  Our support team is able to manage your vacation rental schedule without the hassle of having to constantly email updates and worry if my property will be cleaned on time.

 

Best of all we include the following at no additional charge: guest amenities, linen care, pre-arrival inspection, and a support team for you and your guests.

 

VACATION RENTAL MAINTENANCE services

We provide timely and affordable maintenance services for you and your guests.  We have an experienced service team available 7 days a week, and after hours assistance that can respond to most major emergencies.

 

Our support team is available for you and your guests when problems, and/or questions arise.  Feel free to gives us a call there's no charge.

 

We understand how important it is to you and your guests to respond in a timely fashion.  All service calls (with the exception of major repairs) are handled the same day!

 

cabin & Condo MAINTENANCE

LINEN use & CARE

professional linen care for vacation rentals

We provide your vacation rental with all of the necessary sheets and towels for your guests as a part of our service program.  Traditional vacation rental management companies require you to purchase linens annually. Why should you incur the costs when the majority of damage occurs during a stay?

 

All of our linens are professionally processed at our commercial facility.  We use Continental Washer-Extractors, and Drying Tumblers with programmed cycles to ensure a perfect wash and dry every time.

 

We are also able to process your comforters, and blankets at a fraction of the cost of a traditional dry cleaning service.

 

 

 

vacation rental property inspections

We complete a pre-arrival inspection for each property to ensure guest readiness.  Our inspectors complete an app-based inspection form during the process to document the overall cleanliness, hot tub cleanliness, maintenance issues, and miscellaneous items.  The reports can be downloaded to share or reference at anytime.

 

During the inspection process we will replace the following items (as needed) at no additional charge: light bulbs, batteries, shower liners, furnace filters, and grill brushes.

 

Property  inspections

TECHNOLOGY DRIVEN

Utilizing today's industry leading software we seamlessly manage your vacation rentals cleaning schedule, and digitally log all services performed in your property.  Our field service teams have up-to-date and accurate property information where ever they are.

We've teamed up with Point Central a leader in smart home solutions to provide you with an automated entry and temperature control platform that saves you money, and improves your guests experience.

SMART HOME AUTOMATION

Preferred Service Provider